Overview¶
To allow Squish technical support to help, specific information must be provided. Some information is located in logs, and some elsewhere. The following sections describe how to collect the most important information.
When using Jenkins/Hudson¶
See First aid for Jenkins issues .
When using Squish on Windows, Linux or Mac¶
For generating Support Information from the IDE for a support request see this article to collect Support Information .
Additional Debug Information for Windows¶
If requested, follow the steps in this article to collect Additional Debug Output .
Collecting the most important information & verbose IDE logs¶
If requested, follow the steps in this article to collect Support Info with verbose IDE logs .